Privacy Policy

1. Privacy Policy

Mandal Construction Solutions respects the privacy needs of users of its website. This Privacy Policy describes the information practices of Mandal Construction Solutions, including the information that Mandal Construction Solutions collects about you, how that information is used and shared, and your choices regarding the collection and use of that information.

Please review this Privacy Policy carefully before use of the Website. Your use of the Website will be deemed to be your acceptance of this Privacy Policy and the manner in which we collect, use, disclose, and otherwise manage your information.

1.1 Collection of your Personal Information Information that is collected directly from you. If you request information about Mandal Construction Solutions services, enter promotions, request an estimate, register for mailing lists, submit comments, or otherwise interact with the Website, we collect the information that you manually provide. This information may include personal information such as your name, email address, postal address, and telephone number, as well as details about the property that will be served.

If you purchase Mandal Construction Solutions’ products and services, we collect invoices (or billing) and credit/debit card information. This information is used to complete the purchase transaction. We may gather additional personal or non-personal information in the future.

Information that is collected automatically. Mandal Construction Solutions may collect certain information automatically, including your IP address, your operating system, your location, the types of Internet browsers and devices you use, and information about the way you use the Website. This information may be collected by cookies, web beacons, and other technologies.

1.2 Use of your Personal Information We use the information collected when you use the website to provide the information and/or services you request. In order to do so, we may need to share your information with independently owned and other third parties. Mandal Construction Solutions does not sell, rent, or lease its customer lists to third parties.

We may also use the information that you provided for contacting you from time to time to provide you with important information, customer support, necessary notices, and marketing promotions and offers.

Mandal Construction Solutions will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

  • conform to the edicts of the law or comply with legal process served on Mandal Construction Solutions or the site;
  • protect and defend the rights or property of Mandal Construction Solutions;
  • act under exigent circumstances to protect the personal safety of users of Mandal Construction Solutions, or the public.

1.3 Data Security We are concerned about safeguarding the confidentiality of your information. We incorporate reasonable safeguards to protect the information that we process and maintain. Please be aware that although we endeavor to provide reasonable security for information that we process and maintain, no security system can prevent all potential security breaches. Our security policies and procedures are reviewed periodically and revised as appropriate.

1.4 Third Party Sites The website may contain links to other websites or resources. These links are for your convenience only and are not under our control and are not subject to this Privacy Policy. We recommend that you check the privacy policies of each such website to determine how your information will be used.

1.5 Opt-Out & Unsubscribe We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Mandal Construction Solutions by contacting us here:

1.6 Changes to This Privacy Policy From time to time, we may change this Privacy Policy to accommodate new technologies, industry practices, regulatory requirements, or for other purposes. You are advised to check this privacy policy regularly, as continued use is deemed to be approval of and consent to all such changes.

1.7 Comments and Questions If you have a comment or question about this Privacy Policy, please contact us at admin@mandal.co.nz

Last Modified: 24/01/2025

2. Terms of Use

2.1 Projects and Contract with Mandal Construction Solutions Mandal Construction Solutions has sole and complete discretion to accept or reject each request for Services. If we accept your Work Order request, the service notifies you and provides the terms of the Contract to you on behalf of Mandal Construction Solutions. This means that you are directly contracting with Mandal Construction Solutions for the services. The work will be performed and completed for your Project in accordance with the terms negotiated by you and Mandal Construction Solutions, including those terms set forth in the Work Order and the Contract.

2.2 Hazardous Substances The Project Work Order estimate does not include additional charges which may accrue to correct hazardous conditions, such as the existence of lead paint, asbestos, mold, mildew, or other hazardous substances. A Worker may immediately suspend work and/or cancel a Project for cause if such substances are encountered.

2.3 Cancellation Policy Mandal Construction Solutions asks that if you must cancel your appointment for Services, please do so more than 48 hours before the Project is scheduled to begin.

Mandal Construction Solutions reserves the right to cancel your project for cause, such as if your site is unsuitable, inaccessible, unsafe, hazardous materials are present, or due to force majeure or inappropriate activity by you or third parties. In such a case, you will be responsible for paying for work performed prior to termination plus the cost of any supplies specifically ordered for your project.

2.4 Publicity Mandal Construction Solutions reserves the right to, and you expressly permit Mandal Construction Solutions to, take photos and recordings of the work done by Workers and to reproduce and display such photos and recordings online and in marketing materials for the Service and/or Contractors (including the right to permit our designers to do the foregoing). You agree to allow Mandal Construction Solutions (or its designee) with reasonable access to the Project site for such purpose, and that you agree that Mandal Construction Solutions may disclose, copy, reproduce, publicly display, publicly perform, transmit, distribute, translate, reformat, incorporate, and otherwise use such photos and recordings, along with your name, voice, likeness, and other information, content, or materials embodied therein, in whole or in part, and create derivative works therefrom, in any media now known or hereafter developed, and for any and all commercial or non-commercial purposes without compensation to you or anyone else. You hereby acknowledge that you have obtained all necessary rights and authorizations from other individuals and third parties with respect to the foregoing.

2.5 No Unlawful or Prohibited Use/Intellectual Property You are granted a non-exclusive, non-transferable, revocable license to access and use the Website and Service strictly in accordance with these Terms. This license does not include any resale or commercial use of the Website or its contents; any reverse engineering of the Website or Service; any derivative use of the Website or its contents; or any downloading or copying of such information for the benefit of another merchant, user, or service. You may not use any automated device, computer program, tool, algorithm, bot, or similar process to mine, monitor, or systematically scrape or extract data from the Website. Except as otherwise specifically provided elsewhere on this website, redistribution, retransmission, republication, or commercial exploitation of the contents of the Website are expressly prohibited without the written consent of Mandal Construction Solutions and any copyright owner from whom we have obtained a license.

As a condition of your use of the Website, you warrant to Mandal Construction Solutions that you will not use the Website or Service for any purpose that is unlawful or prohibited by these Terms. You may not use the Website in any manner which could damage, disable, overburden, or impair the Website or interfere with any other party’s use and enjoyment of the Site.

All content included as part of the Website and Service, such as text, graphics, logos, and images, as well as the compilation thereof, and any software used on the Website, is the property of Mandal Construction Solutions or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends, or other restrictions contained in any such content and will not make any changes thereto. You will not delete or alter any proprietary rights or attribution notices in any content.

2.6 Feedback Mandal Construction Solutions is pleased to hear from its users; however, you agree that we will be free to use, for any purpose whatsoever, any feedback, suggestions, ideas, or creative materials you disclose or offer to us, including via e-mails or telephone calls. Any such Feedback is provided on a non-confidential basis with no obligation on our part to keep such information secret. By uploading or otherwise providing any Feedback to Mandal Construction Solutions, you hereby grant Mandal Construction Solutions the unlimited, perpetual right to use, reuse, redistribute, modify, and create derivative works from such Feedback for any purpose and in any media without compensation, including but not limited to publishing, or developing, manufacturing, and marketing products or services using such Feedback, and you warrant that all “moral rights” in Feedback have been waived.

3.Guarantee and Warranty of Mandal Construction Solutions

3.1 Satisfaction Guarantee Because construction is a subjective service, Mandal Construction Solutions cannot offer refunds once work has started. However, we do offer a 100% satisfaction guarantee. This means we will continue to work to accommodate you, including arranging for additional services to correct defective or deficient work, until you are 100% satisfied with the outcome.

3.2 Warranty We offer a 5 or 8-year warranty to our customers for all residential and commercial construction projects. This is an important part of our commitment to those we serve. We believe this warranty helps our clients have confidence and peace of mind when choosing us.

Our warranty lasts from the date the project is completed and seen by the owner as designated by the date on the accompanying customer comment card. This warranty covers defects caused by failures of our workers.

However, the warranty does not cover:

  • Mold, mildew, and other water damage
  • Damage caused by building shifts
  • Wood rot
  • Metals that have disintegrated/rusted
  • Cost of materials
  • Material matching—it is not always possible to find a perfect match

Please note that in order for the warranty to take effect, all of the following must be true:

  • The customer has paid their bill.
  • The customer has filled out, signed, and dated the customer comment card.
  • The customer keeps a copy of the original contract.

Additionally, these areas are NOT covered by our warranty agreement:

  • Horizontal surfaces
  • Plaster/drywall damage
  • Issues caused by customer-supplied materials
  • Knots that are bleeding
  • Rust
  • Water damage
  • Varnished surfaces on the exterior of the building
  • Previous materials that have failed
  • Galvanized metals

Mandal Construction Solutions will not charge a labor fee for fixing problems with the work where all these conditions apply. If the original client has sold the property or otherwise parted with it, the warranty will not apply. We only conduct repairs as per our warranty agreement with the original customer served. Our repairs